What's Included
Real Ear Measurements
5 Year Warranty
5 Years Aftercare
60-Day Trial
Audiological Innovations Explained
The hearing aid industry is loaded with complex technical jargon. We cut through the marketing noise to explain what these industry-first features actually do for your brain.
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Real Ear Measurements (REMs)
Every ear canal has a unique shape and resonance. We place tiny microphones inside your ear canal during the fitting process to measure exactly what the hearing aid is outputting. REMs are critical for high fitting accuracy, but are skipped by 70% of high-street retailers.
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Full 5-Year Warranty
All our instruments from Level 1 to Level 5 come packaged with a comprehensive 5-Year Manufacturer’s Warranty. This covers any damage, breakdown, or mechanical failures, giving you ultimate peace of mind.
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5 Years of Aftercare
Your hearing prescription naturally changes over time. Our care package includes extensive follow-up consultations, yearly re-tests, fine-tuning adjustments, and physical cleanings for 5 full years.
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60-Day Trial
Try your hearing instruments completely risk-free. If you aren’t completely satisfied with the clarity of conversations within 60 days, we’ll give you a full refund—no questions asked.
What is the Value of Independent Clinical Care?
90-Minute diagnostic clinical test
Included (Normally £150)
Gold-standard computer calibration
Included (Normally £150)
Covers full repairs, parts, and servicing
Included (Normally £300/year)
Includes annual reviews and unlimited emergency appointments
Included (Normally £850)
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Total Added Value In Every Package: Over £1,500 of Clinical Value
What Our Patients Say
Trusted audiology specialists servicing Edinburgh and Lanarkshire.
★★★★★
"I was struggling to follow conversations in restaurants. Steven fitted me with Unitron Smile hearing aids. The Flex Upgrade option gave me the security to try standard tech first and eventually upgrade. First class independent care."
★★★★★
"The service at the Uddingston clinic has been fantastic. No pushy sales or confusing options. Real ear measurements were done with immense detail, and they spent hours fine-tuning. Absolute confidence in Ross & Jamieson."
Robert M Edinburgh Blackhall Patient★★★★★ "Glenn really put me at ease and explained everything that was happening in the Blackhall clinic. The before and after pictures of the wax removal and the incredible clarity of my new Oticon hearing aids was outstanding. Highly professional."